Terms of Service

1. Agreement to Terms

By accessing or using the website of Tech Point Phones & Electronics FZE ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website or services.

2. Business Services

Tech Point FZE provides wholesale distribution services for mobile phones and electronics. Our services include:

• Bulk wholesale of mobile phones from major brands
• Product consultation and recommendations
• International shipping and logistics support
• After-sales support and warranty services

3. Wholesale Orders

All orders are subject to availability and acceptance by Tech Point FZE. We reserve the right to:

• Refuse or cancel any order for any reason
• Require verification of information before processing orders
• Limit quantities on orders
• Modify pricing with reasonable notice

4. Pricing and Payment

Wholesale prices are quoted individually based on:

• Order quantity and product selection
• Current market conditions and availability
• Shipping destination and logistics requirements
• Payment terms and methods

All prices are quoted in USD unless otherwise specified. Payment terms will be agreed upon before order confirmation.

5. Product Information and Warranties

We strive to provide accurate product information and specifications. However:

• Product specifications may vary and are subject to manufacturer changes
• Images and descriptions are for reference purposes only
• All products come with manufacturer warranties as applicable
• We verify authenticity of all products before shipment

6. Shipping and Delivery

Shipping terms and responsibilities:

• Delivery times are estimates and not guaranteed
• Risk of loss transfers upon shipment unless otherwise agreed
• International orders may be subject to customs duties and taxes
• Buyer is responsible for providing accurate shipping information

7. Returns and Refunds

Returns and refunds are handled on a case-by-case basis:

• Defective products must be reported within 48 hours of receipt
• Returns require prior authorization
• Products must be in original, unopened packaging
• Refund policies vary based on order terms and product condition

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Tech Point FZE or its content suppliers and is protected by international copyright laws. Brand names and trademarks are the property of their respective owners.

9. Limitation of Liability

To the fullest extent permitted by law, Tech Point FZE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or products.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates and the regulations of Ajman Free Zone, without regard to its conflict of law provisions.

11. Dispute Resolution

Any disputes arising out of or relating to these Terms shall be resolved through good faith negotiations. If negotiations fail, disputes shall be submitted to arbitration in accordance with UAE arbitration laws.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.